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Home ::  Shipping & Returns

Shipping & Returns

Shipping Info

All articles in stock are shipped within 48 hours after receiving your payment. When ordered and paid before 15.00h your order is shipped the same day. We offer Free Shipping for every order:

- above € 30,00 to destinations in The Netherlands.

We will update you of the status of your order by e-mail. You can also check the status of your order in your personal account

Delivery time:

  • Addresses in The Netherlands: mail and packages should be expected in one day;
  • Addresses in Europe: mail will take about 1,5 weeks. Packages should be expected in 2 days;
  • Addresses United States: mail will take about 3-10 days. Packages 4 – 11 days;
  • Addresses Outside of europe: We will sent the estimated delivery time in your confirmation mail.
Note
Orders which are not (fully) in stock and/or are specially made for you, will be sent in one shipment. When your order is complete you will receive an e-mail from us.

 

Return Policy

You can return items ordered within 14 days after you receive your order. We would like to hear the reason for returning but off course you are not obliged to.

Please sent an email before returning your items so we can sent you return information by e-mail. We also need your bank account number to return the money (your name, account number, bank name, place and country).

You can’t return
- used articles
- damaged articles (not caused by us)
- articles specially ordered or made for you.

You are responsible for the shipping costs of the returned items. You will receive the payment of the returned items within 14 days after receiving the items. If you received any discounts on the returned products we will substract these discounts off the total amount.

 

Standard Shipping to The Netherlands incl. VAT
0-20 gram mail € 1,10
20-50 gram mail € 2,20
50-100 gram mail € 3,30
100-350 gram mail € 4,40
350 - 2000 gram mail € 4,84
2 kg - 5 kg parcel € 8,17
5 kg - 10 kg parcel € 8,17
10 kg - 20 kg parcel € 15,73
20 kg - 30 kg parcel € 15,73

 

Standard Shipping to Europe incl. VAT
0-20 gram mail € 1,82
20-50 gram mail € 3,22
50-100 gram mail € 5,45
100-350 gram mail € 9,08
350 - 2000 gram mail € 10,89
2 kg - 5 kg parcel € 23,60
5 kg - 10 kg parcel € 30,25
10 kg - 20 kg parcel € 41,14
20 kg - 30 kg parcel € 54,45

 

Standard Shipping to Outside of Europe incl. VAT
0-20 gram mail € 1,82
20-50 gram mail € 3,22
50-100 gram mail € 5,45
100-350 gram mail € 9,08
350 - 2000 gram mail € 29,40
2 kg - 5 kg parcel € 41,50
5 kg - 10 kg parcel € 70,54
10 kg - 20 kg parcel € 127,41

 

Insured Shipping to The Netherlands incl. VAT
0 - 10 kg mail insured € 10,04
10 kg - 20 kg parcel insured € 17,85

 

Insured Shipping to Europe incl. VAT
0 - 2kg mail insured € 14,88
2kg - 5kg parcel insured € 23,60
5kg - 10 kg parcel insured € 32,25
10kg - 20kg parcel insured € 43,14
20kg - 30kg parcel insured € 56,45

 

Insured Shipping to Outside of Europe incl. VAT
0 - 2kg mail insured € 20,93
2kg - 5kg parcel insured € 41,62
5kg - 10 kg parcel insured € 70,54
10kg - 20kg parcel insured € 127,41

 

Last update: september 28th 2020

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